|
|
|
|
|
|
Job vacancies in our Admin Team
Administrator
This vacancy is now closed
Full time - Central Manchester
Reporting to - Administration Manager
Ref: AdminMRFT0309
Salary: £6.50 per hour - 37.5 hrs per week
We are a dynamic, growing and friendly business, based in central Manchester. We deliver programmes in music and mentoring to unemployed people, nationally.
The administration of our employability programmes for unemployed musicians and for others who require mentoring, to help them back into work, is substantial and vital to the continued success of our work.
Examples of administrator roles:
MIP (Music Industry Provider) administrator:
We need a skilled administrator, who can assist with the administration of attendance management and of new starters and leavers on our music programme. Normal administrative procedures will be involved (filing, data entry, completion of paperwork, handling queries) but the role also includes working closely with others in our team, sending information to remote staff and supporting the delivery of the programme. Answering telephone queries from clients, staff and other business contacts will also require an excellent telephone manner and commitment to quality and customer service.
Key Skills: Attention to detail; excellent organisational skills; excellent communication skills, comfortable in an office environment; good with paperwork, IT, information flow; organised, friendly, good team member; professional approach and excellent customer facing skills on telephone.
Mentoring administrator:
We need a skilled administrator, who can assist with the administration of new starters and leavers on our mentoring provision, together with operational administration of all our customer support contracts. Normal administrative procedures will be involved (filing, data entry, careful completion of paperwork, handling queries) but the role also includes working closely with others in our team, sending information to remote staff and supporting the delivery of the programme. Mentoring customers often face multiple barriers to work and include vulnerable adults, requiring excellent interpersonal skills on the telephone. A key part of this role will also be to support the work of our outreach team of mentors, liasing with Jobcentre staff and others across 5 districts of England. Answering telephone queries from clients, staff and other business contacts will also require an excellent telephone manner and commitment to quality and customer service.
Key Skills: Attention to detail; excellent organisational skills; excellent communication skills, comfortable in an office environment; good with paperwork, IT, information flow; organised, friendly, good team member; professional approach and excellent customer facing skills on telephone.
Closing date: 5pm, 20th March 2009
Please apply by enclosing your CV and producing a statement, which indicates how your skills, knowledge and experience address each point of the person specification.
Return your completed equal opportunities monitoring form.
Please give details of your current salary.
Please give details of any notice period.
Please return the completed Equal Opportunities monitoring form.
Please give details if you are working under a visa.
Download the complete job description and person specification.
|
|
